Impress Computers - Katy, Texas

J&G Sales, Inc.

05/20/2024
Johnathan to the RESCUE! Thank you for answering my call for HELP! You knew exactly what to do to remedy the problem and took care of it lickidy split! Not only are you knowledgeable, but you are quick to reply and always "on it!" You sure know how to make your customers feel cared about! I appreciate that you are such a great asset to your team! Thank you, Impress!

05/08/2024
Kurt is always amazing and knows how to go to the root of the problem. Thank you, Kurt, for the extra effort in helping to figure out my remote server connection glitch and missing files. You're the BEST! Thank you, Impress for hiring great employees!

12/01/23
Marlon was amazing! He knew exactly what to do to fix my Microsoft login discrepancy! Fixed in a jiffy! Painless!!! Thank you, Impress!

09/07/23
Thank you for your wisdom and understanding with every IT situation that brings up questions or concerns. Appreciate you, Joshua, and all at Impress Computers.

09/05/2023
Thank you, Joshua! You respond quickly to take care of our company. We appreciate it very much!

08/29/23
Joshua is ON IT! Thank you for connecting me to Microsoft Teams with all the details! Appreciate you every time!

07/31/2023
Joshua is always quick to respond and fix any issue I may have. Thank you so much!

07/17/2023
Impress Computers cares about our business and me as a person. They are very patient to explain all my concerns to help keep us safe online. Safety first! Thank you, Impress!

A second time today -- Thank you, Joshua, for always looking out for the best interest of our business! I appreciate your honesty and your being forthright. Safety First! Impress Computers is OUTSTANDING in your customer care!

06/27/23
Kurt is amazing! and is always on top of things! He is quick to respond and will always figure it out! Thank you Impress for hiring great employees!!!

06/06/23
Thank you, Johnathan for always providing prompt response and resolving the issue as quickly as possible. I appreciate all you do for us.

05/25/2023
Josh is ALWAYS good about responding quickly to any IT needs we may have. Thank you, Josh and Impress for all you do to keep us functional and at the top of our game.

05/17/2023
Impress is always quick to answer my ticket requests! Thank you, Impress!

05/11/2023
Thank you, Josh, for getting back to me so quickly with an answer to my question about email protection. Appreciate your speedy response!

05/10/23
Thank you, Kurt! You're always on top of things and today was no exception! As we are installing our new VOIP phones with Cytracom - y'all were right there to help us with the final details. Thank you so much!

05/10/23
I love how Joshua, and the entire team at Impress Computers gets back to you in a timely manner. I create a ticket -- and they are sooo goooood about being on top of my issues, getting back to me with a response, fixing the issue and giving me feedback of what is happening. Thank you, Josh and thank you, Impress!

05/05/23
Johnathan quickly responded to my request - helped me troubleshoot and everything ran much better when he was finished - He took care of me in a jiffy. I highly recommend Impress Computers.

12/15/2022
Johnathan ran to our rescue today and went out of his way to help make sure we were taken care of. He's the man!

12/05/2022
I don't know any other IT company that will take care of you like Roland and Mandy and the entire team at Impress Computers. My docking station went out and they had a replacement for me within 24 hours delivered to my door with a little bit of amazing experiential chocolates! Merry Christmas Impress! Thank you for all you do!

12/13/2021
I took my computer in to be serviced and Impress was amazing -- took care of me and I left feeling like they really care about me! and our business! I'm so glad we're using Impress for all of our IT needs!

Lisa Martinez

Impress Computers is top notch!! Their customer service is exceptional which is hard to find these days. They always go above and beyond to help with any issues that arise and are prompt to respond. They are also incredibly knowledgeable! Love Impress Computers!

Sergio Armijo

We are a new client and so far have been very impressed with Impress Computers customer service. They do a great job of keeping the customer informed.

K Horton

AT our office we work in a fast paced environment and I have to tell you dealing with this company has been awesome. One specific person that is amazing is Jonathan. His knowledge and instant fix every single time, is all I can say. This man remotes in and fixes the problem before you can finish your story on what the problem is.
Thank you to all of his/their hard work and help !!

Tina Bao

The team was very responsive. When it was clear there is not a good "fix", they offered to expedite a replacement laptop next day, which was very helpful. Overall, very good customer experience.

Adam Magruder

I have been going to Impress for over 6 years. They have always been consistent with their knowledge and service. I just build a new PC and they had all the parts I needed at a competitive price to online retailers. I even had an item that had a factory defect that they replace on the spot. I will definitely be building my future PCs here.
(Update: finally completed the build with a new GPU)

Gallery At Whiteflint Asst Manager

After weeks of not being able to gain access to import files and synchronize my daily task, I reached out to Impress Computers. Roland found the source of the problem and reconnected me with all of my files and most importantly walked me through the process so I could understand why I was experiencing these issues. Thank you

Diane Smith

We have been using Impress for over 6 years and Jonathan, Mandy and everyone have always taken care of our issues timely and professionally. Providing IT support and supplying new computers and laptops, along with cyber security and backups. They are quick to respond to any issues and remote in and correct issues so you are back up and running in no time. We don't know what we do without them! Thanks Guys!