DefinIT Managed IT Services - Jacksonville, Florida

Jessica Waxer

Our institution experienced a critical problem on our main server. Robert, the founder and CEO of definIT, worked directly on this problem on short notice for days and nights. Because our IT team was impressed with his responsiveness, solution, and technical prowess, the team replaced our former IT partner with his company.

Melanie Kim

We switched over to Techsperts start of the year, this has been the best decision yet! Robert the owner came out to meet with us and discuss the benefits of going local with our server and IT needs. After that his whole team is always available whenever I call, and you always feel like you’re talking to a friend not just business. CJ, Ethan, Efrain and Daniel thank you for always helping AMP and all our needs. Rob you built an amazing crew!

Mathew Klabacka

Techspert Services has been integral to our ability to combine our operations and services with technology which puts us several steps ahead of our competitors. The restaurant business is one of the most difficult businesses to operate successfully, and we know that technology drives the current successful business models; Chic fil a, Cafe Rio, Panera, Cheesecake Factory, King's Fish House, etc....

Techspert has been able to provide and maintain technologies, both old and new, for us to keep pace and accelerate in the restaurant space. We look forward to our new systems coming that integrate communications, online ordering, with social media and customer engagement via the latest technologies.

Online ordering and mobile apps are here to stay and the slow adopters to new technologies will be the first casualties. For example: Sears, Radio Shack, Kodak are examples of success stories cut short by inability to pace with technology.

Robert and his team are highly motivated and I highly recommend Techspert for your IT and tech needs.

Cliff Arfman

Robert is an extremely knowledgeable and talented techy. The thing that separates him from others is his personal touch and ability to explain exactly what the problem is and what it will take to resolve. He is excellent at communicating and training the end user on his solutions. He has answers to items that you dont even know you have a questions on until you become more informed through his training. Very reliable and valuable in a small business!

Josh Powers

Robert built a computer for me. I told him what I wanted to be able to do on my computer and he gave me a detailed list of all the parts he would be buying and the cost of each. I did some research, and found he was charging me less than what it would cost me to buy the same part online. After he finished, he told me if I ever had any issues, he would fix it free of charge. At one point when I was moving, the fan inside fell out of place. I called Robert and he reattached the fan, true to his word, for free. I have had the computer for over 4 years now, and I have never had an issue with a bad part or poor performance. Robert truly does do quality work.

Amy G

We had a big issue with our internet and VOIP phones that we'd been trying to fix since Decemeber... I wish we would have called Robert sooner! He was very methodical in diagnosing the issue, and very helpful and professional in communicating with our internet and VOIP providers. It has been less than a month since my initial call to Robert and the problem is completely resolved. Thank you so much for your help Robert!!

Jill Counts

Robert came to look at my daughter's laptop because the keyboard wouldn't work. He gave me economical options instead of just up selling me. He was also willing to help with the resolution of I had any issues.